Terms and Conditions     

Purchase Order

Only persons over the age of 18 may order the goods. If you are under 18, please leave these websites! If provider finds out that the purchase order was made by a person under 18, then he or his legal representative is exposed to the fraud (false information).

 

Below stated Terms and Conditions are integral part and are valid for purchasing in our e-shop. Terms and Conditions define and specify rights and obligations of the seller (supplier) and buyer (customer). The seller is provider of this e-shop Martin Šimek., Plickova 564, 14900 Prague and is a VAT payer of VAT No. CZ24195618

You can find contact information in „Contacts“ section.

By submitting the purchase order, buyer confirms that he have learnt about these Terms and Conditions and that he agrees with them. The buyer is notified about these Terms and Conditions in advance and in such a way that he/she can learn about them properly before submitting the Purchase Order. The acceptance of the goods from the buyer side as well as the binding Purchase Order confirmed by seller are valid as an acknowledgement and conclusion of Purchase Contract in accordance with these Terms and Conditions. The buyer agrees with stated Terms and Conditions in the very moment of submitting binding Purchase Order and is bound by them. The concluded contract is archived by the seller for the purpose of successful fulfillment and is not accessible to third non-participating parties. Information about specific technical steps leading to conclusion of the Purchase Agreement is evident in these Terms and Conditions, where the process is clearly described.

Options of Purchase Order

The Purchase Order could be made in following ways:

- via this e-shop

Obligations of the Buyer

Buyer is obliged to provide the seller with the necessary information for the successful completion of the order:

- name, surname and place of residence or business name and place of business of the buyer
- ID and VAT, if registered as a VAT payer
- the code and the name of the goods according to the pricelist
- method of shipping and transportation
- delivery address (if different from place of residence)

- other data that the buyer considers as important

 

Every order received by our store is binding. Cancellation of the order is possible within 24 hours from making the order, specifically by e-mail. The seller is not obliged to accept the change of order when he has already handed the goods according to the original order to the carrier or has already modified the goods at the customer's request. In the case that the buyer has already transferred a financial amount to the seller's account (e.g. by transfer from the account), the seller is obliged to return this amount. If the buyer wished to cancel his order later, it could be done only after mutual agreement of both parties about any allowance (charge) for provable costs with the transfer of the financial amount and the payment for postal services. The customer is informed about his order by e-mail as soon as it is made. Legal relations between the seller and the buyer are governed by here stated Terms and Conditions, and further, to the extent that is not covered, by Act No. 40/1964 Coll., The Civil Code, Act No. 634/1992 Coll. about consumer protection as well as the rules governing relations between the seller and the non-business buyer.

Shipping and packaging costs and delivery time

Supplied goods remain in the seller's possession until the full price of the purchase price is paid within the meaning of the applicable provisions of § 443 - 446 of The Civil Code, respectively § 601 of The Civil Code. The delivery time is calculated in working days. When goods are dispatched, the customer is informed by e-mail about it. The beginning of the delivery time starts when the payment is displayed on the seller's account.

 

Shipping costs are charged as follows:

- Zásilkovna Czech Republic (delivery in 1-3 business days depending on distance) from CZK 65.00. The maximum weight of 5.00 Kg.

- Zásilkovna to the address Czech Republic (delivery 1-3 business das depending on distance) from CZK 80.00. The maximum weight of 5.00 Kg.

- Zásilkovna Slovakia (delivery in 3-7 business days depending on distance) from CZK 95.00. The maximum weight of 5.00 Kg.

- Zásilkovna to the address Slovakia (delivery 3-7 business das depending on distance) from CZK 110.00. The maximum weight of 5.00 Kg.

- Poland (delivery in 4-7 business days) from CZK 120. The maximum weight of 2.00 Kg.
- Austria (delivery in 4-7 business days) from CZK 145. The maximum weight of 2.00 Kg.
- Hungary (delivery in 4-7 business days) from CZK 120. The maximum weight of 2.00 Kg.
- Germany (delivery in 4-7 business days) from CZK 140. The maximum weight of 2.00 Kg.
- Switzerland (delivery in 4-7 business days) from CZK 330. The maximum weight of 2.00 Kg.

- UK (delivery in 6-10 business days) from CZK 180. The maximum weight of 2.00 Kg.

- Personal Collection only when paying in advance to the account and by appointment.

The customer receives an invoice by e-mail.

 

Options of payment

Domestic bank transfer

There is possible to make the transfer from a bank account from any bank to the account of seller at FIO bank. The account No. is 240 161 7975 / 2010 for payments in CZK only. As a variable symbol, please use the generated number, which will be sent to you by email. As soon as the money is credited to our account, we will dispatch the order.

International bank transfer

There is possible to make a payment from international account. The account No. is 240 161 7983 / 2010 for payments in EUR only.

International account No. format is IBAN: CZ2520100000002401617983     SWIFT: FIOBCZPPXXX

Bank address: Millennium Plaza, V Celnici 10, 117 21 Praha 1

As a variable symbol, please use the generated number, which will be sent to you by email. As soon as the money is credited to our account, we will dispatch the order.

Important when paying to the wrong account, we will refund your payment! The payment will be reduced by the exchange rate amount. These are payments in CZK remitted to a EUR account or payments in EUR remitted to a CZK account.

Withdrawal from the Purchase Contract

Period for returning the goods

According to the Civil Code, §53 (4) (g), the consumer has the right to withdraw from the contract within 14 days from the receipt of the transaction.

Returning the money

Seller returns money for returned goods and the cheapest way of transportation offered in the e-shop. It does not matter which way of shipping has been chosen when completing the order. The money will be sent to the buyer by transfer to his/her bank account within 30 days from physical receipt and recheck of the goods by the seller. The shipping cost for the transport of the goods back to the seller is paid by the buyer. If the goods are damaged or returned to the seller incomplete, seller has the right to claim damages from the buyer.

How to return a shipment

If customer returns goods by mail, the COD will not be accepted. It is also advised to send the goods back so that the customer has a proof of dispatch (e.g. a registered shipment).

 

EXTENSION OF THE CONDITIONS FOR PROTECTION OF PERSONAL DATA

Basic provision

The administrator of personal data referred to in Article 4, point 7 of European Parliament and the Council (EU) Regulation No. 2016/679 about the protection of individuals regarding to the processing of personal data and free movement of such data (hereinafter "GDPR") is Martin Šimek, ID 05046076 registered office at Plickova 564, Prague, 149 00 (hereinafter referred to as the "Administrator").

Contact detail of the administrator:

address: Martin Šimek, Plickova 564, Praha, 149 00

email: info@psyethno.cz

phone: +420 602 143 309

 

There is meant any information about an identified or identifiable natural person by personal data; an identifiable natural person is a natural person that can be identified directly or indirectly, in particular by reference to a particular identifier such as name, identification number, location data, network identifier or one or more specific physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person.

The administrator did not appoint a Data Protection Officer.

 

Sources and categories of processed personal data

 The administrator processes the personal data you have provided to him/her or which were received on the basis of your order. The administrator processes your identification and contact information and the information which is necessary for your order.

 Legal reason and purpose of processing personal data

 The legit reason for processing personal data is

• performance of the contract between you and the administrator acc. to Article 6 (1) b) GDPR,

• the true interest of the administrator in providing direct marketing (in particular sending business messages and newsletters) under Article 6 (1) f) GDPR,

 The purpose of processing personal data is

• fulfillment of your order and accomplishment of the rights and obligations arising from the contractual relationship between you and the administrator; personal name, address, contact are required for your purchase order, providing of personal data is a necessary requirement for the conclusion and performance of the contract, without the providing of personal data it is not possible to conclude the contract or to fulfill it by the administrator,

• sending business messages and doing other marketing activities.

There is no automatic individual decision-making within the meaning of Article 22 of the GDPR.

 

Period of keeping your personal data

 The administrator keeps personal data

• for the time necessary to exercise the rights and obligations arising from the contractual relationship between you and the administrator and the exercise of the claims under these contractual relationships (for 15 years from the termination of the contractual relationship).

At the end of this period, the administrator will erase personal information

 

Recipients of personal data (subcontractors)

 The recipients of personal data are persons

• Contributing to the supply of goods / services / execution of payments based on the contract,

• Providing e-shop services (Shoptet) and any other services connected with the administration of an e-shop,

• providing marketing services,

• providing accounting services.

 An administrator does not intend to pass personal data to a third country (to a non-EU country) or an international organization.

 

Your rights

Under the terms of the GDPR you have

• the right to access your personal data acc. to Article 15 of the GDPR,

• the right to correct personal data acc. To Article 16 of the GDPR, or restriction of processing acc. To Article 18 GDPR.

• the right to delete personal data acc. to Article 17 of the GDPR.

• the right to object to processing acc. to Article 21 of the GDPR and

• the right to data portability acc. to Article 20 GDPR.

• the right to withdraw the consent to processing in writing or electronically to the address or email of the administrator referred to in Article III of these Terms.

You also have the right to file a complaint with the Personal Data Protection Office if you believe that your privacy has been violated.

 

Privacy Policy

 Administrator declares that all appropriate technical and organizational measures to safeguard personal data has been taken.

Administrator has taken technical measures to secure data repositories and personal data repositories in paper form.

Administrator declares that personal data can only be accessed by authorized persons.

 

Final Provisions

 You confirm that you are aware of the privacy policy and that you accept it in its entirety by sending an order from the online order form

You agree with these terms by ticking your consent in the online form. By confirming your consent, you acknowledge that you are aware of the privacy policy and that you accept it in its entirety.

The administrator is entitled to change these terms. A new version of the privacy policy will be published on website and send to your provided email.

 

These Terms and Conditions entered into force on Jan 1, 2021 and cancel former Terms and Conditions in its entirety.